Newsletter September 2013


September 2013 / Issue 9

Congratulations lower north island – you’re now digital!

Lower North Island is Digital

The lower North Island, from Wellington to Gisborne and Taranaki went digital early this morning, with research showing nearly everyone making the change in time to enjoy more channels and better pictures.

“Going Digital has successfully got the word out, thanks to countless individuals and community organisations which have helped” said Going Digital National Manager, Greg Harford “It’s not too late if you haven’t gone digital though – you can get Freeview, SKY or IGLOO at any time”

For a range of options when going digital click here.

Time to check with family, friends and neighbours in the Upper North Island


There are now only 63 days left until the Upper North Island goes digital.

While there still are around 65,000 households that need to act before the Upper North Island goes digital on 1 December, please check with your family, friends and neighbours in the Upper North Island to ensure they have digital TV.

Going Digital National Manager Greg Harford said today “While most people have already got digital TV, I’m encouraging everyone to check that family members, neighbours and friends know what to do in order to keep watching their favourite shows. It is now urgent to get Freeview, SKY or IGLOO before 1 December if you want to keep watching TV”

The Going Digital team is visiting communities around the Upper North Island to provide free information on digital TV, check out or call 0800 838 800 to see when we’ll be in a town near you.

From 4 November Going Digital will be at Westfield Albany, Westfield Manukau, Westfield WestCity and Sylvia Park shopping malls every day to answer questions and provide information about digital TV. Come along and have your questions answered by our team.

Click here for information on what you need to go digital.

Targeted Assistance Package


Going Digital has now helped more than 26,000 households through its Targeted Assistance Package, and there’s still time to take it up.

Going Digital has already written to people who may qualify, but anyone who meets the criteria can call us on 0800 838 800 to confirm their eligibility and take up the Package.

People receiving the package will get a Freeview- approved digital set-top-box, the right aerial/satellite dish, full installation and training in using the new equipment. They will also have access to a phone-based technical support line.

Upper North Island residents who want to take up the package are advised to call Going Digital on 0800 838 800 before the end of October to ensure that the equipment is installed before the 1st December.

While the Lower North Island has already gone digital, the Targeted Assistance package remains open to eligible people until end of December.

Eligibility criteria:

People who have not yet got digital TV and who are:

  • aged 75 or over with a community services card, or
  • receiving a Veteran’s Pension; or
  • receiving a Supported Living Payment for Health Reasons (formerly the Invalids Benefit); or
  • former recipients of the Veteran’s Pension or Invalid’s Benefit who converted to New Zealand Superannuation at age 65 or after.
Click here for more information on the Targeted Assistance Package.

TV Takeback

Love NZ TV

Just a reminder – while you don’t need a new TV to go digital, if you do have an old TV you are no longer using and want to get rid of, it’s worth recycling it, because old TVs can harm the environment and contain valuable materials that can be reused in new products.

The TV TakeBack programme offers a subsidised recycling service. Find out more at

Please remember that there are limits to how many TVs can be accepted, so don’t wait too long.

Click here for more information about the TV Takeback programme.