Contact us

Going Digital is brought to you by the Ministry for Culture and Heritage. We're spreading the word that New Zealand is going digital and letting Kiwis know what they need to watch digital TV.

You can contact the Going Digital team online or by phone or postal mail.




Free phone

0800 838 800

Free phone hours are 8:30am to 5:00pm weekdays. The free phone is generally closed on weekends and on public holidays.

For questions regarding the Targeted Assistance Package - please call 0800 838 801

Language Line

Language Line, a free telephone interpreting service for those who speak little or no English, is available by calling the Going Digital free phone and asking for this service.

Relay service for hearing or speech impaired

The New Zealand Relay Service for the hearing or speech impaired is also available. Visit for more information.


PO Box 5364
Wellington 6145
New Zealand

Community advisers

If you're looking for someone to visit your organisation or workplace to talk about going digital, one of our community advisers will be happy to help.